Frequently Asked Questions

We recommend as early as possible to lock in your date! Most clients will book at least 4-6 weeks ahead of time. However, if your event is quickly approaching, we can still work with that. Send in an inquiry and we'll get back to you as soon as possible with confirmation of availability.

We recommend as early as possible to lock in your date! Most clients will book at least 4-6 weeks ahead of time. However, if your event is quickly approaching, we can still work with that. Send in an inquiry and we'll get back to you as soon as possible with confirmation of availability.

We do! If you have a reception, for example, that begins at 6:00pm but would like to hold off on starting your 3 hours of service until later, we have idle hour add-ons to account for time that the booth is set up but isn't in operation. We'll make sure the hours of service are clearly displayed on the booth during idle hours so guests aren't confused. 

We do! If you have a reception, for example, that begins at 6:00pm but would like to hold off on starting your 3 hours of service until later, we have idle hour add-ons to account for time that the booth is set up but isn't in operation. We'll make sure the hours of service are clearly displayed on the booth during idle hours so guests aren't confused. 

Set-up is included! You won't need to worry about an extra charge for that. We'll aim to arrive at least 90 minutes prior to your scheduled service start time in order to set up the booth and backdrops, and ensure everything is running seamlessly. If you're adding on idle hours prior to your service start time, we'll make sure the booth is all set up ahead of idle hour(s) beginning so our set-up doesn't disrupt your event. If our arrival and set-up hours conflict with other activities, please let us know and we'll discuss to find a plan that works for everyone! 

Set-up is included! You won't need to worry about an extra charge for that. We'll aim to arrive at least 90 minutes prior to your scheduled service start time in order to set up the booth and backdrops, and ensure everything is running seamlessly. If you're adding on idle hours prior to your service start time, we'll make sure the booth is all set up ahead of idle hour(s) beginning so our set-up doesn't disrupt your event. If our arrival and set-up hours conflict with other activities, please let us know and we'll discuss to find a plan that works for everyone! 

Absolutely! Our goal is to make sure the booth and its aesthetics perfectly match your vision for your event. After your date is locked, we'll send you a design questionnaire to get an idea of your event's color palette, mood board inspiration, preferred fonts and photo strip layout. If you have any references you'd like to share, we'd love to see them! We'll then share back some options of what we've designed to get your input on. You'll be able to make any revisions at this point before locking in the designs. 

Absolutely! Our goal is to make sure the booth and its aesthetics perfectly match your vision for your event. After your date is locked, we'll send you a design questionnaire to get an idea of your event's color palette, mood board inspiration, preferred fonts and photo strip layout. If you have any references you'd like to share, we'd love to see them! We'll then share back some options of what we've designed to get your input on. You'll be able to make any revisions at this point before locking in the designs. 

We require at least a 10" x 10" x 10" (width x length x ceiling clearance) space to comfortably set up our booth and backdrops. 

We require at least a 10" x 10" x 10" (width x length x ceiling clearance) space to comfortably set up our booth and backdrops. 

Yes, we are insured up to $1,000,000 and are happy to add your venue as an additional insured party if required. We can also provide Certificates of Insurance (COIs) upon request to ensure everything is in place for your event.

Yes, we are insured up to $1,000,000 and are happy to add your venue as an additional insured party if required. We can also provide Certificates of Insurance (COIs) upon request to ensure everything is in place for your event.